Product Development and Service Design

Tuotekehitys ja yritysten palveluketjut

ToolBox has been actively operating in company management level and to show critical points in its Customer Service and how customers are treated in company's service chain. You are able to benefit from our service as follows:

  • Recruiting customer service people
  • Testing the product and/or the service
  • Blueprinting customer service process
  • Mystery Shopping Surveys
  • Customer Service Training Programs
  • Product Development Workshops


Contact us and we will give you more details!

kari.halonen [at]

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ToolBox Consulting Ltd. is specialized in improving service sector and especially tourism industry; its entrepreneurship and area organizations. Focus in all operations is towards international markets and progress.


ToolBox Consulting Ltd.
Maininkitie 2 C 22
FIN-02320 Espoo Finland
Tel. +358 50 375 1328
office [at]
» View detailed contact information here


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